Job summary The Humber Teaching NHS Trust is looking to recruit an Administrative Assistant to provide admin support for the Holderness Mental Health Team. We are looking for an enthusiastic person who is a good team player to undertake administrative /reception duties. - Working days will be Monday to Friday (9am - 5pm, 37.5 hrs per week). - Working within a supportive, friendly team. - Regular mentoring and guidance within job role. Main duties of the job You will be working in the main reception and admin office, handing calls and dealing with queries, so we are looking for someone with good communication skills. Processing referrals, use of the patient administration system and non-complex note taking is also part of this role. Applicants should have good keyboard / PC skills and have previous experience of carrying out general administrative procedures within an office environment. Some experience of using software packages including Microsoft Word, Outlook, Excel are also preferred. About us We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Date posted 21 October 2024 Pay scheme Agenda for change Band Band 2 Salary £22,383 a year pa Contract Permanent Working pattern Full-time Reference number 338-6669816-24 Job locations Roseedale Community Unit Hull HU12 8JU Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Person Specification Qualification & knowledge Essential Standard keyboard skills e.g. RSA/OCR II or equivalent To have some knowledge of office procedures, clerical/reception work. Good standard of English Desirable Working towards Advanced keyboard skills e.g. Advanced ECDL or RSA III/OCR Experience Essential Experience of working with the general public & Knowledge of IT systems Work as part of a team and show flexibility Desirable knowledge of Trust systems Skills & competencies Essential Able to plan and prioritise effectively and work within defined deadlines Ability to demonstrate inter-personal communication skills awareness of confidentiality Person Specification Qualification & knowledge Essential Standard keyboard skills e.g. RSA/OCR II or equivalent To have some knowledge of office procedures, clerical/reception work. Good standard of English Desirable Working towards Advanced keyboard skills e.g. Advanced ECDL or RSA III/OCR Experience Essential Experience of working with the general public & Knowledge of IT systems Work as part of a team and show flexibility Desirable knowledge of Trust systems Skills & competencies Essential Able to plan and prioritise effectively and work within defined deadlines Ability to demonstrate inter-personal communication skills awareness of confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Humber Teaching NHS Foundation Trust Address Roseedale Community Unit Hull HU12 8JU Employer's website https://www.humber.nhs.uk/ (Opens in a new tab)