Library and Digital Assistant
Salary £28,344 - £31,719 per annum Pro Rata
Grade C Pay Point 13 - 18
12 Month Fixed Term Contract
31 Hours per week (see rota below)
Tilbury W1 Monday Tuesday Wednesday Thursday Friday Saturday Total Hours 9.45 - 5 10 - 7 9.45 - 5 10 - 5 OFF 9.45-1 29.75 Tilbury W2 Monday Tuesday Wednesday Thursday Friday Saturday Hours 10 - 5 10 - 7 10 - 5 10 - 5 9.45 - 5 OFF 32.25 Library workers provide an essential frontline service ensuring that our customers of all ages get the best from their library service. The ability to work under pressure and to adapt within a constantly changing environment is essential.
You will need to be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock procedures.
To succeed in this role, you must be able to communicate well and demonstrate a mature and professional attitude coupled with an enthusiasm to learn. Previous experience of customer care in a similar environment and good computer skills are essential. The role involves a significant amount of standing, bending and carrying heavy weights. You will need to be able to travel to all of the libraries within Thurrock if cover is required.
You must be able to work flexible hours including weekends and evenings (Monday to Friday between 9.00am and 7.00pm and Saturday between 9am - 1pm)
A Disclosure and Barring Service (DBS) check is not required for this role.
Redeployment Only: 7th January 2025
Internal & External: 12th January 2025
Interview Date: To Be Confirmed
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