Job summary An opportunity has arisen to join our multi-disciplinary, county-wide service, supporting Children & Young People suffering with eating disorders. We are a friendly team of around 30 clinicians and 6 other administrators. The role involves fielding emails, responding to phone calls, sending out appointment letters, processing outcome measure forms amongst other administration tasks. The role is a combination of remote and office based work. Main duties of the job To provide the administrative function to ensure the daily business of the service runs efficiently.To provide the central telephone and first contact communication to staff, clients and key stakeholders.The post holder will work without direct supervision for routine tasks, with someone generally available for reference. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services. Date posted 09 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Pro rata Contract Fixed term Duration 2 months Working pattern Full-time, Part-time Reference number 201-25-023 Job locations Newquay Health Hub C/O Treviglas School Newquay TR7 3JA Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Education /Qualifications and Relevant Experience Essential GCSE English and Math or equivalent experience RSA II Typewriting/Word processing or equivalent experience CLAIT/ECDL qualification or equivalent Previous experience of working in an office Desirable Previous NHS Experience Experience of using electronic Health Record Systems Skills and Aptitude Essential Strong organisational skills Good customer care skills Good interpersonal skills with referrers, clients and colleagues Telephone skills Willingness to learn new skills Person Specification Education /Qualifications and Relevant Experience Essential GCSE English and Math or equivalent experience RSA II Typewriting/Word processing or equivalent experience CLAIT/ECDL qualification or equivalent Previous experience of working in an office Desirable Previous NHS Experience Experience of using electronic Health Record Systems Skills and Aptitude Essential Strong organisational skills Good customer care skills Good interpersonal skills with referrers, clients and colleagues Telephone skills Willingness to learn new skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Newquay Health Hub C/O Treviglas School Newquay TR7 3JA Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)