Main Duties Operate day-to-day duties on the computerised appointment system. Receive patients and make appointments with doctors, nurses, and attached primary care staff. Make remote appointment bookings into the 7 Day Extended Hours Service, run by H&SH. Answer the telephone and deal with appointments and enquiries. Accept requests for, and hand out, prescriptions. Register patients for SystmOnline services. Gain patients' Data Sharing Consent status, re. the new model of share on SystmOne. Accept pathology lab samples and complete the appropriate pathology lab forms to be sent to the North Tees Pathology Laboratory. Request pathology tests using the electronic ICE system. Undertake the admin duties around INR finger prick testing. Book interpreters and liaise with patients, where relevant. Set up electronic referrals to Community Services, e.g. Phlebotomy, District Nursing, etc.. Open the incoming internal mail in the morning, stamp with the date, and place in the GPs' trays. Deal with outgoing post, i.e. external mail. Deal with cash receipts. Give out results to patients via Pathology Links (after 3pm). Manage your personal NHS Mail Account. Assist the secretaries with patient related queries regarding hospital appointments. Undertake set filing. Process repeat prescriptions, in line with the Practice's repeat prescribing protocol (ETP). Scan incoming internal mail to clinicians, using electronic document workflow. Enter data onto the clinical system, ensuring quality data input, in line with current read-code guidelines. This Job Description is not exhaustive and you may be required to take on other duties within the Practice, as and when the need arises.