An exciting opportunity has arisen for conscientious, enthusiastic and highly motivated candidate to join the Gastroenterology Department at Watford General Hospital with cross-site cover when required. You will be providing efficient administration support to a highly specialised Gastroenterology team in an innovative department, ensuring that every patient receives the most appropriate administrative support, having taken into account their individual clinical needs whilst adhering to NHS targets. This job may involve cross-site working when required. This post is 37.5 hours per week (5 days per week Monday- Friday) The successful applicant will provide an efficient and comprehensive administrative service to the Hepatology Consultant and Nursing Team, Gastroenterology Secretarial team and multi-disciplinary team; possessing the essential qualifications outlined in the attached Person Specification. You will need to have excellent communicational, organisational and advanced I.T skills and be able to work meeting deadlines and targets. With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. https://www.westhertshospitals.nhs.uk/flexibleworking/ We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitmentnhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. This job may involve cross-site working when required. This post is 37.5 hours per week (5 days per week Monday- Friday) OPERATIONAL The post holder must be fully conversant and competent in the features of the administration system which supports all aspects of the managing outpatient hepatology appointments -booking/cancelling/ rescheduling hepatology. The post holder will be expected to have full knowledge of the contents of the Patient Access Policy. Be responsible for checking and managing generic email inbox when required. Be responsible for data entry of fibroscan waiting list cards onto the system and scheduling or re-scheduling firbroscan procedure date and monitoring request list. Be responsible for intended procedure to be correctly entered onto the system. Be responsible for the quality and integrity of information concerning patients kept on systems To be responsible for monitoring all DNA’s and rescheduling appointments when required. To be responsible for calling all patients prior to appointment date to confirm attendance. To be responsible for liaising with outpatient department if any clinics need to be cancelled or ad hock clinics need to be requested.