Main area: Mental health
Grade Band: 2
Contract: Permanent
Hours: Part time - 15 hours per week (Saturday and Sunday 09:00-17:00)
Job ref: 437-6914106-B
Site: Atherleigh Park Hospital
Town: Leigh
Salary: £23,615 per annum, pro rata
Salary period: Yearly
Closing: 18/02/2025 23:59
Job overview
The Receptionist will be responsible for providing clinic administration and reception support to patients attending Atherleigh Park Hospital and the Wigan Home Based Treatment Team. This will include receiving and greeting patients into clinic areas while recording the patient’s attendance and clinical outcome on the PARIS system.
Main duties of the job
1. Providing an appointment booking service to enable patients to book future appointments when leaving the department.
2. Providing a confidential, efficient patient-friendly and outside agency contact service.
3. Interacting with the General Public, Nursing, Medical staff, and other Trust Administrative and Clerical Staff.
4. Ensuring all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Detailed job description and main responsibilities
See attached detailed job description and person specification:
* Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks; for further information on the checks required please visit the NHS Employers website.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
Please note, this vacancy may be closed at any time if sufficient applications have been received.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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