As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office. As part of your role, your key responsibilities will include, but are not limited to:
* Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
* Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
* Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
* Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
* Provide general administrative support to the team, including filing, data entry, and managing office supplies.
* Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
* Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
* Ensure accurate and timely communication within the office, relaying messages and information promptly.
You must have the right to work in the UK
* Professional demeanour and appearance
* Strong communication skills, both verbal and written
* Ability to multitask and stay organised in a fast-paced environment
* Proficiency in using office equipment like phone systems and copiers
* Friendly and welcoming attitude
* Reliable and punctual, with a strong work ethic
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.