Overview
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonalds brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.
The Salaried Manager role is a key leadership role within our
restaurants and critical to delivering a fantastic experience for employees and
our customers. From the minute you join us, our values will guide how you lead
our people on the shop floor and shape the experiences you provide our
customers.
The
Role
This role is a HR position working as part of a senior
leadership team for a Business Manager. You will play a key part in driving
people focused, customer focused and commercially focused KPI’s. From there,
your journey could take you to a more senior salaried role then potentially on
to Business Manager where you would run your own restaurant.
As part of your induction, you’ll learn how our values shape our
business from the ground up. The hands-on experience you will gain from working
in our kitchens, service areas, customer areas and our drive-thru will give you
the confidence to make your impact across each of our day parts. As well as
invaluable training from one of our existing HR managers.
We want our customers and our people to feel valued and always
appreciated. You will help us achieve this as you gain momentum and take
responsibility of shifts and our key systems and processes. Your passion for
doing the right thing for our people and our customers will have you fired up
by the idea of running your own successful business!
HR Lead job
role includes:
· Support the restaurant’s business plan and bring this to life within the People agenda
· Lead on the delivery of the People Strategy and support bringing to life in the restaurant
· Co-ordinate and plan training
· Create an effective schedule focused on exceptional customer experience, team development and business growth
· Support the managers to deliver a proactive and fair process for all team absences, disciplinary and performance concern
· Work with manager to build an annual recruitment plan as well as completing recruitment for the restaurant
· Ensure we create a fantastic experience for all applicants and new starters
· Co-ordinate all performance appraisals to ensure they are timely and value adding
And much more
What will be expected of me when I have completed my induction training?
•Role model customer focused behaviour
• Act with integrity, honesty, and in line with our McDonald’s
values
•Display leadership by coaching the team and providing them
feedback, training and development
•Lead the team to have a shared understanding and vision of an
exceptional customer experience
•Work with the wider management team to implement strategies to
improve the business on growth and profitability
• Analyse trends inside and outside of the restaurants that can
impact the business
What Team
will I be a part of?
You’ll work together with our crew, crew trainers and managers
of all levels
What
background do I need to have?
• This opportunity is open to people with experience of leading
teams, both in and out of the sector.
• You are someone who inspires and motivates others with your
ambition and hands on approach. Someone who will use their experience, energy
and determination to succeed together as a team!
• Throughout your journey, we will give you the McDonalds
training, knowledge and tools to further develop your skills to make you feel
truly confident.
• Every day in McDonald’s is different fast paced and exciting
if this sounds like a place that you would thrive get in touch now
Benefits package includes Competitive salary, bonus potential,
great training and career opportunities, paid sabbatical option, Holiday pay,
Service Awards, Enrolment in Pension scheme, Private Health care package, Meal
allowance, Employee discounts from top high street and online brands and much
more...