INTERNAL ONLY (DCC Employees Only)
The Transport Co-ordination Service provides passenger transport services across the authority as well as for other public bodies.
A position has become available managing the team responsible for the education funded school transport to special schools and childrens social care funded passengers.
The team assess eligibility for home to school transport and manages the transport provision. This includes coordinating information from families, schools and other DCC colleagues to identify the requirements, negotiate with transport contractors to gain efficiencies and deal with operational issues as they arise.
In addition to leading the team, other tasks include being involved in panels for decision making on more complex cases, investigating and resolving escalated cases and complaints, and working closely with other team leaders within the wider school transport team and other departments to ensure working practises align to meet the DCC priorities.