Legal Counsel - Policy & Disputes (Trust & Safety)
London
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.
We are looking for an enthusiastic and hands-on Legal Counsel to join our fast-paced and fun Policy & Disputes team. The team is responsible for all legal cases brought against Trustpilot, anywhere in the world. We also take action against ‘bad actors’ - this is a unique opportunity to work both Claimant and Defendant cases in-house.
This role is based in our London office. Flexible working available, working 2 days a week in our office.
What you’ll be doing:
* Defended Disputes Management - Take the helm on global disputes, resolving issues like defamation and regulatory compliance head-on.
* Strategic Litigation Support - Work closely with the team to craft and execute litigation strategies that resonate with Trustpilot's values, tailored to key markets including the UK, US, France, and Germany.
* Innovation and Efficiency Drive - Spearhead the quest for new, tech-driven approaches to enhance our operations, ensuring scalability and efficiency are always at the forefront.
* Pre-emptive Litigation Initiatives - Lead the charge in initiating and managing claims against businesses and bad actors engaging in harmful practices, safeguarding our platform's integrity.
* Intellectual Property Safeguarding - Have an integral part in protecting Trustpilot's intellectual property portfolio, from addressing infringements to strategically registering new assets.
* Regulatory Compliance Guidance - Provide invaluable advice and support to ensure our platform evolves in harmony with regulatory requirements.
* Policy Framework Development - Act as a linchpin in the creation, implementation, and ongoing review of our content moderation policies, ensuring they serve as robust safeguards for our platform's integrity.
Who you are:
* UK qualified solicitor looking for their first or second role in-house.
* Ability to convey complex concepts in straightforward terms.
* Comfortable operating independently and as part of a team in a fast-paced, global setting.
* Strong commercial acumen, understanding the business's value drivers.
* Demonstrated capacity to work autonomously in fast-paced environments, offering pragmatic advice under tight deadlines.
* Committed to enhance the legal department's value, providing proactive and insightful advice.
* Has trained at a leading law firm, if you started your career in private practice.
* In-house experience in a fast-paced technology environment.
* Intellectual property experience.
What’s in it for you:
* A range of flexible working options to dedicate time to what matters to you.
* Competitive compensation package + bonus.
* 28 days holiday plus two (paid) volunteering days a year.
* Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.
* Pension and life insurance.
* Health cash plan, online GP, 24/7, Employee Assistance Plan.
* Full access to Headspace, a popular mindfulness app to promote positive mental health.
* Paid parental leave.
* Season ticket loan and a cycle to work scheme.
* Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
* Regular opportunities to connect and get to know your fellow Trusties.
* Access to over 4,000 deals and discounts on various services.
* Independent financial advice and free standard professional mortgage broker advice.
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Join us at the heart of trust.
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