Job Description
About Us
Aspect is a leading maintenance company based in London, providing a wide range of trade services including Plumbing, Heating, Drainage, Electrics, Air Conditioning, Leak Detection, Roofing, and Carpentry. With over 200 iconic yellow and blue vans on the road, our trusted tradespeople have been serving commercial and residential customers since 1995. We are registered with the UK's leading trade accreditation bodies and offer a workmanship guarantee to ensure peace of mind for our customers.
About the Role
This is a full-time on-site role for a Customer Service Sales Specialist at Aspect in London. As a Customer Service Sales Specialist, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This includes handling phone calls with professionalism and using effective phone etiquette. You will prioritize customer service and work towards creating a positive customer experience.
Responsibilities
1. Provide customer support and service
2. Ensure customer satisfaction and enhance customer experience
3. Maintain excellent phone etiquette
4. Demonstrate strong communication and interpersonal skills
5. Multitask and prioritize effectively
6. Utilize problem-solving skills
7. Experience in sales or a customer-focused role is a plus
8. Knowledge of property maintenance is a plus
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