Job Opportunity: Planner
Location: RHP Homes, 8 Waldegrave Road, Teddington
Hourly Rate: £17.00
Start Date: ASAP
End Date: Until the end of April 2025 (temp-to-perm potential)
Position Highlights:
* Hours: 8:00 AM - 5:00 PM (1-hour lunch break)
* No Overtime
* Office-Based Role
Key Requirements:
* Basic DBS Required
* Experience in Repairs/Housing Sector Preferred
Role Responsibilities:
As a Planner, you'll be the vital link between our team and our customers, ensuring that customer inquiries are resolved efficiently across all communication channels, including phone, email, and social media. Your key responsibilities include:
* Handling customer queries from start to finish, providing an excellent customer experience.
* Supporting customers in accessing services online.
* Triaging jobs according to contract scope to assign accurate service levels.
* Ensuring booked appointments are met, monitoring work volumes daily, and optimizing resource use.
* Recording task completions within service levels and ensuring operatives have accurate schedules and timings.
Apply Today:
This is an excellent opportunity for someone with a background in housing or repairs and strong organizational skills. Only candidates with relevant experience will be considered. Send your CV to fiona.gayle@resourcinggroup.co.uk to apply.
Resourcing Group is acting as an Employment Business in relation to this vacancy.
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