The post on offer is based at the centre of the council in the Resources Directorate which has key responsibility for managing the Council’s money and people as well as ensuring that democratic decisions are well informed and legally sound.
The council is continually reviewing the way we deliver our IT Services and are reshaping the way the service impacts not only on the delivery of the council’s business but also how it can help to radically improve the economy by improving the efficiency and effectiveness of all our IT-supported business processes. We are committed to ongoing service transformation with a strong emphasis on digital by default.
We are looking to recruit an enthusiastic individual who has a strong desire to build upon and develop their technical and personal skills, has good customer service skills with a flair in administration and is looking to gain valuable and demonstrable experience in the workplace.
You will be part of the Support Team within the IT Service as defined in the IT workplan. This will include, but is not limited to, providing first line support and assistance to around 2000 system users across all service areas and sites and timely management of incidents and access to services.
The role will also involve the management of council assets, assisting with the procurement of items as defined by requests and supporting the Logistic staff with the decommissioning process. The role will support the IT Service with its responsibility for digital services transformation.
We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.
For more information regarding this position, please contact Alan Sumner on 07990 848871.
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