Job Description:
DXC’sInsurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and specialty, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.
DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.
Role Summary:
The Business Analyst is primarily responsible for translating customer business requirements into a working business system solution using DXC software products. Working as part of the team, you will be delivering an industry-leading software solution for the client.
Key Accountabilities and Responsibilities
* Engage with customers through workshops or other methods of interaction to elicit business requirements and objectives.
* Capture detailed business requirements as Agile requirement artifacts (Epics, User Stories, etc.) that can be allocated and managed using the Agile delivery process.
* Support and advise the project team and customers on limitations and opportunities for perfect-fit customer solutions based on Insurance Software domain knowledge.
* Adhere to and contribute to the enhancement of best practice design and configuration of Insurance Software solutions.
* Work collaboratively in a team environment supporting internal and client resources with knowledge and experience of Insurance Software solutions.
* Solution testing and issue management/resolution.
* Lead and participate in internal quality reviews of solution design.
* Provide inputs to project estimates after analysis of solution requirements.
* Support client engagements through the full project life cycle.
Essential Skills/Qualifications:
* Strong Insurance domain expertise – Lloyds and Company market knowledge preferably with experience of Broker, Carrier, Syndicate and MGA operations.
* Ability to lead the solution design process both client-facing and internal.
* Experience in the design and delivery of Insurance Administration Systems.
* SQL skills including the ability to construct SQL queries, views, triggers, and stored procedures.
* Knowledge and experience of modern analysis techniques including:
o Agile
o Process Mapping (current and future state)
o Development of data flow diagrams (current and future state)
o Entity relationship mapping
o Knowledge of Unified Modelling Language
* Excellent interpersonal and communication skills.
* A high level of attention to detail with strong documentation skills.
Desirable Skills/Qualifications:
* Familiarity with the configuration of Insurance Software products.
* Polished presentation/demonstration skills.
* Practical working knowledge of Insurance Applications.
* Experience in working to strict deadlines, both individually and as part of a team.
* Ability to work flexible hours as required - connecting and collaborating with colleagues in different time zones.
* Prepared to travel when required.
What we can offer you:
* Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
* Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
* Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
* Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.
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