San Carlo are hiring a Floor Manager!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Bahrain, Dubai.
Colleague Benefits:
* You will be joining one of the world’s leading family-owned companies - which means global opportunities
* Delicious, healthy meals whilst on duty – all free
* 30% discount in our restaurants, for you and your friends & family
* Gym discount scheme
* Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
* Support in training and continuing professional development
* Online development training with our San Carlo App ‘lacademia’
* Wagestream – giving you flexibility to access, track, build and better manage your pay.
* Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
* Free confidential counselling sessions to help with you and your family's wellbeing
* Free online health portal – giving you resources at your fingertips to help you reach your goals.
* Access to Hapi-life – a platform to help you live your life healthier covering mental, financial, social & physical wellbeing.
* Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per person!
Key Responsibilities:
* Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
* Assist in the recruitment for new employees for the restaurant.
* Ensure smooth running of the restaurant and ensure the restaurant is staffed at correct levels each day.
* Ensure delivery of high standard of service at all times.
* Support employee performance and encourage them to an acceptable standard.
* Assist and support training and development of all employees.
* Deal effectively with customer complaints.
Required Qualifications & Experience:
* 2 years’ experience in a similar role
* Team management experience
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self-starter who can work independently with good judgement and minimal direction.
#J-18808-Ljbffr