Referrals: Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing. Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. Provide teams within the Practice with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback. Use judgement and experience in helping to determine the relevant urgency of or requests for information received from patients and other external organisations.
Provide personalised support: Build trust and provide non-judgemental support, respecting diversity and lifestyle choices working from a strength-based approach focusing on a person's assets. Be a friendly source of information about wellbeing and prevention approaches. Help to identify wider issues that impact on health and wellbeing, such as debt, poor housing, unemployment, loneliness, and caring responsibilities and help people to maintain or regain independence through living skills, adaptations, enablement approaches, and simple safeguards. Where appropriate, physically introduce people to community groups, activities, and statutory services.
Where eligible for a personal health budget, explore this option as a way of providing funded, personalised support. Support community groups and VCSE organisations to receive referrals: Forge strong links with local VCSE organisations and community groups, utilising their networks and building on what's already available to create a map or menu of community groups and assets. Ensure that organisations have basic procedures in place for safeguarding, information governance, and health and safety. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
Work collectively with all local partners to ensure community groups are strong and sustainable: Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning, and development support. Encourage those who have interacted with social prescribing to volunteer and provide buddying support, building their skills and confidence, and strengthening community resilience. Data capture: Work sensitively to capture key information on the impact of social prescribing on health and wellbeing to enable the tracking and development of the service. Provide appropriate feedback to referral agencies about the people they referred.
Encourage people, their families, and carers to provide feedback and to share their stories about the impact of social prescribing on their lives. The post holder is responsible for, in concert with others, maintaining the accuracy of the Practice's Clinical System.
COMPETENCIES AND SKILLS
Professional development: Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety. Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
Collaborative working relationships: Work as a team player and recognise the roles of other colleagues within the organisation and for the collective benefit of patients. Establishing and maintaining effective lines of communication with the GPs and Practice Manager, communicating clearly and effectively with staff to aid the smooth running of the Practice. Recognise personal limitations and refer to more appropriate colleague(s) when necessary.
Leadership: Demonstrate understanding of the Social Prescribing role in Governance and implement this appropriately. Understand and contribute to the practice vision, looking to improve quality, monitor progress and develop clear plans to achieve results set within the priorities of others.
Management: Demonstrate understanding of the implications of national priorities for the team and/or service, and the ability to extend boundaries of service delivery within the team.
Education, training and development: Act as a role model to members in the team and/or service and show understanding of the mentorship process. Demonstrate ability to conduct teaching and assessment effectively with supervision. Show self-development through continuous professional development activity, including formal education programmes and policies relevant to working areas of practice, keeping up to date with relevant clinical practice.
Equality and diversity: Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity, enabling others to promote equality and diversity in a non-discriminatory culture. Support people who need assistance in exercising their rights, including the surgery chaperoning policy. Accept the rights of individuals to choose their care providers, to participate in care and or refuse care. Assist patients from marginalised groups to access quality care. #J-18808-Ljbffr