This job is with CMS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. CMS are recruiting for a Business Analyst on a 12 month fixed term contract who will work closely with our Head of Programme Management to define business need, objectives and requirements for projects and products. About us CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800 lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in. We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive. About the role The Business Analyst will be responsible for discovery and business analysis across the portfolio of projects and support other business initiatives and projects. Key responsibilities will include: Performing discovery, analysis, and requirements gathering in projects Gathering information and documenting business needs Preparing for and facilitating workshops and stakeholder interviews Ensure traceability of requirements from requirement capture through to implementation Participating in solution evaluations Interacting with business stakeholders and subject matter experts to understand their business issues and problems for continuous improvements Analyse business issues, process, workflows, applications, integrations, and data Capture and document the As-Is and To-Be processes for projects within the portfolio including inputs and outputs, roles and stakeholders Perform impact analysis on improvements and new functions with the proposed requirements Identify benefits and measures aligned to business strategy for projects Perform adoption reviews post project and collaborate with adoption team Provide business analysis as a service to teams and departments About you We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience: A solid track record as a business analyst with strong analysis skills and keen attention to detail Experience of business and technical requirements gathering and documentation in a structured fashion Experience of different analysis tools and techniques Experience in writing documentation - functional specifications, use cases, business requirements Experience of producing functional roadmaps Proven experience of managing complexity and change Evidence of flexibility and commitment Adept at building relationships both internally and externally Ability to communicate at all levels in the business Excellent influencing and negotiating skills Stakeholder Relationship Management Tact, discretion, and diplomacy Ability to analyse problems and recommend/implement solutions Ability to work under pressure to meet deadlines Excellent organisational skills Ability to multi-task, prioritise work, and deliver to deadlines Experience working in multicultural organisations/teams Experience of working in the Legal Sector and/or Professional Services Experience of and knowledge of project management, tools and techniques A solid understanding of the software development life cycle Troubleshooting, problem analysis and risk assessment. Skills in Product Analysis and Management Skills and knowledge of Benefits Management Skills in process definition, documentation, automation and enhancement What's in it for you? We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Equal opportunities At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us. In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work. When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don't feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index. We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Steve Paine at TalentAcquisitioncms-cmno.com who will be happy to support you. Ready to apply? Here are the next steps. We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted. LI-EC1 Salary : Negotiable