Level 3 Business Administration Apprenticeship - Nico Properties About the employer Our aim is to consistently achieve a level of customer service that is satisfactory to both buyers and sellers or landlords and tenants. We understand that choosing the right Estate Agent, pricing for our client's homes correctly and ensuring our homes are presented in the best possible way can really help to sell or let their homes quickly and effectively, or as a buyer or tenant renting a property, we want to be sure that our clients are seeing all the best local properties and working with an agent who can ensure that our client's property transaction is completed, despite the challenges that may arise. About the role Key details: Hours: Monday - Friday 10am till 5pm, Saturday 10am till 1pm, 33 hours per week Wage: £6.40 per hour Location: 24 Allandale Rd, Leicester, Leicestershire, LE2 2DA Apprenticeship Standard: Level 3 Business Administration Duration: 16 months Overview of the role We are looking for an organsied, motivated and proactive individual to join our team as a business administration apprentice. Key Responsibilities: Assist lettings negotiator and accounts team with all general admin duties Input Data onto Lettings Software System Reception Duties Guide prospective tenants though the referencing process Creating Contracts Carry out tenant move-ins. Booking Appointments/Inspections Receiving and actioning maintenance issues Follow up any identified maintenance issues Instruct approved contractors Renewals Arrange Gas Safety Certificates/Electrical Certs Apprenticeship Summary: You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release An allocated tutor will support you throughout the apprenticeship About the Candidate Skills & Personal Qualities Required: Needs good communication skills IT/media skills Professional approach and appearance Able to handle and resolve difficult and sensitive issues Ability to work on own initiative Must have a professional work ethic Must be proactive Qualifications Required: GCSE or equivalent English (Grade 4) essential GCSE or equivalent Maths (Grade 4) essential Apprenticeship Overview The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. Milestone 1. The Organisation - (Aims, Values, Policy) Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity). Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity) Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility). Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project). Milestone 6. Preparation for End Point Assessment Next steps & Pre-employment checks (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment. LMPBA