Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain.We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please to watch our video.
This role sits within 'Asset Information Services (AIS)'...
Our AIS teams provide reliable and sustainable products and services to Network Rail and industry customers. They provide insight and intelligence that is used to keep passenger and freight services moving. Using cutting-edge, world leading technology, such as lasers, ultrasonics, and high-resolution imagery; the team check the tracks structure, position and condition, they also monitor the high voltage wires and rails that supplier power to the trains. With this and the use of geo-analytical intelligence, we can plan maintenance and renewal works from the safety of our offices and depos, reducing risk to our colleagues and disruption to our services.
About the role (External)
Do you have a keen eye for detail and a passion for maintaining accurate records? Do you have experience of leading a team? Look no further! We have the perfect opportunity for you. Join our team at our as a Records Controller and make a lasting impact!
At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.
Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.
Team leader experience would be beneficial, as you will be training and supervising the activities of our Records Assistants.
Your responsibilities will include:
1. Train and supervise the activities of allocated assistants.
2. To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.
3. Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.
4. Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
5. Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.
6. Liaise and visit external contractors advising them of records management requirements.
7. Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.
8. Undertake forecasting of records requests in order to anticipate workload and plan resource requirements.
Ideal candidates for this position would demonstrate the following:
Essential
9. Ability to build relationships with contractors.
10. Ability to manage customer expectation and SLAs.
11. Supervisory experience.
12. Team working skills.
Nice to have
13. Basic understanding of engineering technology.
14. CAD experience.
15. Records management experience.
16. Educated to “A” Levels or relevant experience.