CareerMakers Recruitment is currently looking for a Customer Experience Assistant on behalf of our client based in Wigan, WN5 AREA.
Responsibilities:
* Answering incoming calls
* Answering sales and aftersales enquiries
* Putting b2b orders on the system
* Liaising with Agents
* Booking shipments
* Answering live chats
* Arranging and hosting showroom visits, and test rides
* Ability to prioritise workload based on importance
* Managing dealer accounts
Skills:
* Confident answering the Phone is essential
* Driving license
* Back office software experience
* High attention to detail
* Excellent standard of writing/spelling
* Great problem solving initiative
* Prior bike shop experience – face to face & remote
* Willingness to attend trade shows with the team, outside of normal working hours
* Ability to work in a fast paced environment efficiently
* Microsoft office competency
Working hours: 8.30am - 5pm
Finer details:
* 28 days holiday including bank holidays
* Cycle to work scheme
* Pension scheme
* Free Onsite parking
* Staff discount
* Company Events
Payrate: £24,433.50 - £25,837.00 per annum (Depending on experience)
If you are interested in the role, and have the relevant experience please apply with your CV or give us a call on 01942 834 107.
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