We are looking for a dedicated Housing Officer/Property Manager to support and manage our tenants throughout their journey with us. You'll be the main point of contact for tenants, ensuring their needs are met from move-in to move-out
The Role
As the Housing Officer, you’ll be responsible for ensuring a smooth tenancy experience. From handling tenant check-ins, performing inspections, addressing issues, and supporting tenants, you’ll be a vital link between tenants and the company.
Key Responsibilities
* Manage tenant processes, including check-ins, check-outs, and suitability assessments.
* Conduct property inspections, report maintenance issues, and oversee contractor work.
* Provide tenant support, address complaints, and investigate anti-social behaviour.
* Ensure Health and Safety compliance and report hazards or incidents promptly.
* Maintain accurate records using the company CRM and stay updated on policies.
Ideal
* 3+ years of property experience
* Experience working for a local council/government agency
* Understanding of guaranteed rent
Additional Details
* North London [Winchmore Hill]
* 5 Days on site [Office or Client Site]
* Willingness to travel around London
* Must hold a driver's license [Company Car Available]
Become the face of Paul Alexander Group for our tenants and make a meaningful impact on their housing experience.
If you are interested in hearing more about this role and would like more details such as salary package, benefits and who we are, apply now or get in touch.
Email: Pavlos@paulalexandergroup.com
Call: 07415788447 | 020 8360 3030