Job Title: Administrative Assistant
Location: Wigan
Are you an organised and proactive individual looking to contribute your skills in a dynamic office environment? We have an exciting opportunity for an experienced Administrative Assistant to join a growing team based in Wigan. We are seeking someone who is adaptable, detail-oriented, and able to provide exceptional support across multiple areas.
* Process and manage incoming customer enquiries, ensuring efficient handling of new and existing orders.
* Provide exceptional customer service by addressing inquiries, resolving issues, and managing complaints.
* Accurately update and maintain customer pricing information and records.
* Create, update, and maintain detailed spreadsheets and reports using Microsoft Excel.
* Perform general administrative tasks, including filing, data entry, and assisting with office organisation as needed.
Skills & Attributes:
* Strong communication abilities, both written and verbal, with a customer-first approach.
* A good telephone manner and experience with call handling – There will be no cold calling.
* Confident using Microsoft Word and Excel; additional software knowledge is a plus.
* Ability to work independently as well as part of a team.
Why Apply? This is an excellent opportunity to join a business that values long-term career growth and offers ample opportunity for development. You’ll be joining a collaborative team environment, with no cold calling or telesales required. If you’re looking to expand your career in an administrative role within a supportive company, we’d love to hear from you.
To find out more or apply for this position, please get in touch today