JOB TITLE: Security Officer LOCATION: Wells Fargo, City of London SHIFT PATTERN: Monday to Friday (07:00-19:00) or Monday to Friday (19:00-07:00). 60 hours per week PAY RATE: £13.63 per hour OVERVIEW We are seeking a proactive Concierge Security Officer to join our Team at a flagship location in London, in a fast-paced banking environment at its high profile headquarters We are looking for an Officer, who has a can-do attitude, and excellent communications skills, that can demonstrate a proven track record As well as part of the all important welcome into the building, you are the front line eyes and ears at our initial external perimeter for potential threats – surveillance capabilities are essential to this key role MAIN DUTIES & RESPONSIBILITIES To deliver a Concierge Security welcome to the building, and hosting in line with Assignment Instructions, SoPs and customer requirements to protect our client’s employees, guests, property and other assets; • Interaction with all staff, vendors, and guests, delivering first class customer focused service • Completing and reporting regular patrols as detailed in the AIs • Continuously look for opportunities to be of assistance, proactively helping wherever opportunities arise • Actively participating in all incidents, and reporting appropriately in accordance with the AIs • Liaising with the Control Room Team proactively reacting to incidents and ensuring colleagues are fully briefed and always supported • Record/log all non-conformances and emergencies with the appropriate control room operatives • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with AIs • Ensure radio procedures are always adhered to • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to • Undertake any other reasonable duties as required to meet the needs of the business, and duties as requested by your line manager QUALIFICATIONS & EXPERIENCE Essential: • Current SIA License holder • Vetting completion in accordance with BS:7858 Standard (solid 5 year evidenced work history required) • Good communication skills both verbal and written • Excellent hosting skills • Positive mindset, team player, can do attitude Desirables: • CCTV • IOSH Working Safely • Banking or Professional Services firms corporate security experience Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.