We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People's Division based at Eirias Park, Colwyn Bay.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.
A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will provide an efficient administration service to support the medical secretary team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Good standard of general education/(GCSE English at grade C) and above or equivalent
* NVQ level 2 or equivalent knowledge and experience or willing to work towards
* L2 RSA/OCR or equivalent text or audio
Experience
* Knowledge of a range of administrative processes.
* Experience of working in office environment.
* Experience of working within the NHS
Skills
* Good communication, excellent customer service, flexible approach to work, ability to meet deadlines, good organizational skills
* Use of Microsoft Office
* Experience using Patient Admin Systems
* Experience organising meetings/activity
Other
* Knowledge of secretarial role (progress chasing)
* Knowledge of NHS organisations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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