Job Description
About Crowe
Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.
Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.
Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.
At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.
About the role
We are looking to strengthen our established administration team, that provides efficient and comprehensive support to the entire Thames Valley office of over 150 people, with the appointment of a new Administration Assistant.
This successful and highly valued administration team shares responsibility for widely supporting all office departments to provide record keeping and filing, note-taking, preparation of presentations and external client documents, diary and meeting room management, general administration, reception and front-of-house duties, event support and much more – crucial foundations in enabling our office to operate to its maximum efficiency.
Individuals should have excellent organisational skills, enjoy developing new working practices and be comfortable organising their own workload. We’d also expect to see evidence of superb IT skills such as fast and accurate notetaking and typing, proficient with office-based software and hardware such as all Microsoft applications and printers/scanners and filing systems or programmes, exemplary written and oral communication skills and a customer-focussed mindset – taking pride in providing your skills as a key service to multiple stakeholders.
An individual who can demonstrate initiative, is proactive and can anticipate workload would fit the role well. It’s also important that an individual brings energy and positivity that’s inherent in our wonderful administration team, presenting a professional and helpful first impression to all external clients and visitors to our office.
The position is full-time and will be based in the Thames Valley office. The successful candidate will be working collaboratively with the rest of the administration team in supporting all office departments with a variety of office administration tasks, some of are highlighted below:
* Office and team administrative support
1. Preparing presentations and external client documents.
2. Organising appointments, facilitation of meetings rooms and updating diaries accordingly.
3. Keeping internal records and files accurate and up to date.
4. Support all office departments with billing administration, client record-keeping and onboarding, etc.
5. Printing, scanning and photocopying, organising and scanning incoming / outgoing post, data inputting, etc.
6. Management and organisation of office supplies and associated inventory lists including office stationery, refreshments, hardware and IT equipment, etc.
* Reception and front-of-house support
1. Facilitation of meeting room and facilities booking, to include adequate set-up of necessary meeting rooms for scheduled events (such as catering, technology, office supplies, etc.).
2. Welcoming and accommodating visitors, guests and clients.
3. Answering phone calls and email enquiries promptly and professionally – distributing internally as appropriate.
4. Accountable for daily management of common areas in the office including breakout zones, meeting rooms, kitchen area, etc.
Any other ad hoc administration, reception, front-of-house and event support required by all office departments.
Essential skills, experience and qualities a successful candidate will demonstrate:
* IT literate – highly skilful with the use of technology and applications to include Microsoft Outlook, Word, Excel, PowerPoint.
* A track record of working efficiently and effectively in another administrative position, preferably within a large office environment (100+ employees).
* Great communication skills, both written and oral.
* Excellent time management and organisational skills.
* Ability to multi-task with good attention to detail.
* Service focussed with a positive and enthusiastic outlook.
* Confident, articulate, approachable and a real team player.
Why choose Crowe?
At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.
Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.
We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.
At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.
Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.
Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.