10663JB
£60k per year
Job Title: Jira Administrator
Type: Permanent
Salary: £60,000 + Company Benefits + Bonus
Location: Based in Watford + Hybrid working
As an experienced Jira Administrator/Developer, you will be supporting and maintaining our Jira/JSM projects and developing enhanced functionality to support our fast-growing business around Hybrid Cloud Management.
The role involves providing daily support and maintenance to our Atlassian estate and working with business teams to define and implement enhanced processes, workflows, and integration/automation with other applications to aid with the business growth in automation and efficiencies for supporting customers.
Responsibilities:
* Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie).
* Defining and optimising business and technical processes via Workflows, SLA’s, integration, and automation.
* Design and support integrations with other customer service desks and other applications.
* Set up new CMDB and associated knowledge store.
* Work with colleagues to enhance reporting and dashboards.
Due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
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