Join to apply for the Customer Service Executive role at Trisk Management & Consultancy.
We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Manchester and help customers get excited about our products.
Why choose us?
* 33 days' holiday allowance with room to grow
* Generous retail discounts
* Private healthcare
* Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
* Pension scheme
* Maternity and paternity packages
* Opportunities for training and progression
Hours: You'll work a five-day week on a set rota that includes weekends (40 hours per week).
About The Role: At Arnold Clark, you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn.
Day-to-day duties:
* Preparing the showroom and cars for the day ahead
* Assist with showroom presentation and advertising
* Supporting the Sales department and delivering excellent customer experience
* Organising and accompanying customers on test drives
* Swotting up on our vehicles and manufacturers
* Learning about our products so you can help our customers find the perfect fit
* Enhancing the customer journey from enquiry to delivery
Essential Skills:
* You'll be a confident communicator who understands that a positive attitude gets great results
* Willingness to go the extra mile
* A full UK driving licence
* As happy working on your own initiative as you are in a team
* One of our company values is progression, so it's vital you are eager to progress within this role to car sales
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Administrative and Support Services
#J-18808-Ljbffr