Macdonald Cardrona Hotel, Golf & Spa is set in the heart of tweed valley in the Scottish Borders. We have an exciting opportunity as our New Spa Manager looks to build a team of hard working, like-minded Spa Therapists as we continue to grow and develop the spa business within our 4* hotel.
Our therapists offer a warm and professional welcome and deliver the highest level of service through our Company core standards.
The Spa Therapist will offer a range of professional therapies and treatments and draw on previous guest facing experience to achieve service and revenue targets. You will be a confident and effective communicator, who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels.
The Spa Therapist’s duties will include:
1. Preparation of Spa Therapy rooms and relaxation areas before and after each treatment.
2. Effective reservation, treatment and retail handling.
3. Giving, receiving and handover of information.
4. Accurate billing and posting of revenue.
5. Maintaining a sparkling and relaxing environment at all times.
Our expectation of you will be that you are able to work on your own using your initiative as well as contribute to the overall success of your team and the hotel.
What we are looking for:
1. NVQ level 3 in Beauty or equivalent.
2. Immaculate presentation standards in all that you do.
3. Experience in a similar role and luxury environment.
4. Experience of Elemis/Ishga skin care range is an advantage, however full training will be given.
5. Good working knowledge of a spa reservation system is preferred, however full training will be given.
As this is a seven day per week operation, a degree of flexibility is required and may include some evening and weekend shifts.
Job Types: Full-time, Part-time, Permanent
Pay: From £13.00 per hour
Additional pay:
* Commission pay
* Quarterly bonus
* Tips
Licence/Certification:
* NVQ Level 3 Beauty Therapy (preferred)
Work Location: In person
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