Thu, 09 Jan 2025 published - Thu, 09 Jan 2025
Job Summary
Are you passionate about theatre and performing arts? Do you excel in operational leadership within a dynamic, creative environment? The historic Lancaster Grand Theatre is looking for a Deputy Theatre Manager (Operations) to join our team and help shape the future of this iconic venue.
Job Description
The Deputy Theatre Manager (Operations) will play a pivotal role in the successful operation of the venue. Leading a team, the post holder will be responsible for overall operational effectiveness, including box-office services, training, front of house & customer service, snacks & beverages, facilities management, and compliance, working closely and supportively with charity volunteer and member stakeholders. The Deputy Theatre Manager will delegate for the Theatre Manager where necessary.
Lancaster Footlights and Grand Theatre CIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, volunteers, and patrons.
Availability, Experience, Skills and Attributes
Availability
* Ability to work flexibly
* Ability to provide core office hours Mon-Fri as part of a team
* Ability to undertake evening and weekend working as required to effectively deliver the role
* Ability to act as a key-holder and out-of-hours contact when required
(a work mobile phone will be provided)
Experience:
* Experience in theatre management or a closely related role is essential
* Experience working in a charitable or not-for-profit organisation raising adequate funding to meet or exceed costs is highly desirable.
* Experience in building & facilities management is highly desirable
* Experience in volunteer liaison and coordination is highly desirable.
* Experience commissioning, implementing and maximising the benefits of appropriate website and ticketing software solutions
Job Responsibilities
Skills:
* Strong leadership and team management skills.
* Ability to manage self and others with a strong focus on the importance of wellbeing & values.
* Excellent organisational and planning abilities.
* Financial acumen, including experience managing budgets and contracts.
* Knowledge of regulations for performance venues.
* Strong communication skills, both verbal and written, with the ability to engage a wide range of stakeholders including paid and unpaid roles
* Ability to work effectively under pressure, prioritising tasks and meeting deadlines.
Attributes:
* Ability to delegate and recognise the importance of empowering and developing others
* Passionate about the arts and the role of the theatre in community life.
* Inclusive, with a strong community focus.
* Calm, flexible and adaptable to meet the ever-changing needs of the venue and its audience in a manner that promotes joy
* Approachable, Courteous, Trusting, Open minded, Respectful, Supportive
How to Apply
Apply via Indeed by answering the key questions on the application form. Applications close at 12:00 PM on 23rd January (early closure may apply if we receive sufficient applications).
Shortlisted candidates will participate in presentations and practical exercises to assess leadership, communication, and engagement skills.
Please Note:
• Feedback is only provided to unsuccessful candidates who are existing employees, members, or volunteers of Lancaster Footlights & Grand Theatre CIO.
• A DBS check is required for the successful candidate.
* Contact name: Mark Hutton, Chair of Trustees
The Grand Theatre, under its many names, has been a major part of the social and cultural life of Lancaster since it opened in 1782. Today, as a result of a continual restoration drive, the theatre is in the best condition it has been since the rebuild in 1908 and now operates as one of the key north west venues for amateur drama, music and dance and professional touring companies.
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