Senior Systems Engineer – large enterprise level business with incredible benefits REF 483
Salary: Up to £44,000 plus 5% bonus and 3% flexi plus other great family-oriented benefits
Job Type: Permanent
We work with our customers to improve their financial well-being. Our personal approach has earned us an Exceptional 3-star rating by Investor in Customer for the last two years, making us one of the UK’s leading debt management companies.
We’re looking for a Senior Systems Engineer to join our growing team. This role primarily supports business operations, identifying improvements from an IT perspective.
As a Senior Systems Engineer, you will lead a small team based in Surrey, which includes 1st and 2nd line support technicians and Engineers. This role acts as the vital liaison between the IT Team in Leeds and the team in Surrey, supporting cross collaboration. Your position is based in Leeds with occasional travel to Surrey.
The successful candidate will ensure that all IT policies and procedures are maintained in line with PCI DSS and ITIL guidelines. This is an excellent opportunity to proactively review and evaluate new technologies for both current and future business needs.
You’ll be responsible for:
1. Providing people management of a small remote team
2. Capacity planning
3. Resolving 3rd line support issues for key business systems
4. Proactively managing the IT infrastructure to ensure maximum system uptime
5. Developing and maintaining IT procedural/process documentation in line with PCI DSS and ITIL requirements
6. Maintaining a viable IT Business continuity and disaster recovery infrastructure
7. Mentoring junior support staff
8. Assisting in system capacity planning
9. Constantly reviewing the current IT infrastructure and proposing improvements
10. Installing, configuring, and maintaining key IT systems
11. Building and maintaining a secure network
You’ll need to evidence the following qualifications, skills, and experience:
1. Track record in delivering IT Infrastructure projects across a range of technologies
2. Ability to operate independently and take accountability for the delivery of major initiatives
3. Operating software knowledge:
1. Windows Server 2008/2012 Administration
2. Active Directory
3. Remote Desktop Services
4. Exchange Server 2010
5. Backup Technologies
6. Vmware and SAN Technologies
7. Windows 7 Administration
8. HP
9. Cisco
10. IP, ADSL, and MPLS networks, Cisco VPN configuration, firewalls, routing, VLAN configuration, Cat 5 patching, capacity planning, teaming, and route aggregation
11. Witness Voice Recording
12. IVR
13. Fibre
14. First line support, fault monitoring, LAN extension, ISDN30
4. Security - Desirable:
1. Understanding of security technologies to support regulatory compliance i.e. PCI/ISO. Websense, Mimecast, Pen Testing, Sophos.
The Benefits:
* Competitive salary with annual bonus
* 3% flexible benefits - including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts, and the option to buy up to one week’s worth of holiday
* Free shuttle bus from Leeds City Centre
#J-18808-Ljbffr