This range is provided by Williams Lea. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: £80,000 per annum, plus company benefits
Location: London
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hour unpaid lunch break
Williams Lea seeks a Creative Director to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms, and professional services firms. Williams Lea employs nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Creative Director role entails overseeing the entire creative production output for a Creative Services studio.
This position requires strong communication skills, a professional demeanour, and someone willing to proactively support and engage with surrounding colleagues and clients. Collaborating with an onsite Studio Manager, responsible for the studio's operational aspects and direct management, the Creative Director is expected to offer assistance as needed.
Reporting into the WL Group Account Director, who holds overall accountability for delivering all services provided to this client, this role is integral to the wider account management team for this client.
Key responsibilities
* Inspire, lead and drive high-quality creative production output from conception through to completion
* Build strong relationships with key stakeholders to deliver value, quality, and strategic output for them
* Identify creative production opportunities within the bank, helping to create a pipeline of work for the studio
* Align approach within the studio with client strategies from across the business, including brand marketing, events, and corporate communications
* Deliver industry insight and market trends to drive innovation
* Collaboration with the wider WL creative production community
* Identify and develop solutions which meet client requirements, work within the client brand guidelines, and are accessible for the intended audience
* Provide creative consultation as part of the briefing process with the studio on best solutions and media, to ensure a successful output and happy client
* Hands-on management of complex jobs, pre-empting issues, coordinating work and production, including print and delivery
* Monitor progress of activities to ensure adherence to deadlines, quality standards, and client brand guidelines
* Ensure that message quality, format, and content meet the brief and are consistent with firm-wide communication guidelines
* Guide and advise members of the team in the design and use of template material, providing training where necessary
* Be a technical expert in all areas of design for print and digital media
* Ensure quality control and pre-flight checking procedures are adhered to
* Support the Studio Manager in ensuring internal workflow practices are adhered to within the studio, and all billable work is recorded
Personal attributes
* Excellent communication skills, articulate, personable, and confident
* Enjoys working with and presenting to clients with excellent client relationship and management skills
* Experienced leading a team of designers and takes a collaborative, proactive approach to handling issues and supporting clients
* In-depth knowledge and understanding of design and production across printed and digital disciplines
* Highly organised managing yours and others' workloads, managing multiple projects effectively with a polite confident manner
* Calm and mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines
* Strong level of technical and integrated creative design knowledge
Qualifications
* Educated to a degree level in a relevant discipline, preferably with approximately 10+ years in the Design sector.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
* 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles)
* Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops, and computers or household appliances.
* Life Assurance
* Private Medical Insurance
* Health Assessments
* Discounted gym memberships
* Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness, and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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Seniority level
Director
Employment type
Full-time
Job function
Design, Art/Creative, and Writing/Editing
Industries
Outsourcing and Offshoring Consulting
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