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Longford Customer Care Full Time (Peggy Bedford), Uxbridge
Location: Uxbridge, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
4099a65f94ed
Job Views:
117
Posted:
11.03.2025
Expiry Date:
25.04.2025
Job Description:
Overview
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your role includes dealing with customers and ensuring that everything runs smoothly in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organising special events, addressing customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment where a genuine smile and the ability to connect with customers are essential. Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you will work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are a must. The ability to maintain high energy levels while working efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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