Do you have admin experience, and are you seeking a new job in Blackburn?
As a Training Administrator, you will provide support for the effective running of the Electricity North West Training Academy and Apprenticeship Team and the wider Engineering directorate. A key part of your role will be liaising with internal and external customers to provide them with the appropriate training, interview and trade test dates to obtain or retain their competency and authorisation as appropriate.
To give you an idea of how this role would look and feel, here are some of the things you could expect to do:
* Answer general training and authorisation queries via email and telephone from internal and external customers.
* Provide a professional and customer focussed 'first point of contact' for delegates (internal and external)
* Arrange training courses.
* Update delegate training competence and authorised training records
* Create and update assessment papers via appropriate systems.
To succeed in the role, you must be confident in communicating via email, phone or face to face. You must be highly organised with excellent attention to detail and willing to work flexibly to support the wider Training Academy team in achieving targets and objectives. Additional requirements include:
1. Experience of working as an administrator within a customer-focused environment
2. Excellent customer service and communication ski...