Monki is a vibe: friendly, playful, bold and empowering. We draw inspiration from those who bravely express their style and creativity without the filter of conventions, and we aim to be a catalyst for others to do the same, by empowering self-expression through fashion. Learn more about Monki here.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
Qualifications
* Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
* Proactive; you use your initiative to provide customers with a memorable shopping experience
* Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
* You listen to and show interest in others’ ideas and opinions
* You’re honest and genuine in your approach
* You are interested in fashion and trends
* You are communicative, positive and open-minded
* You’re willing to learn and adapt
* You’re collaborative, inclusive and supportive of others
* You have good English language skills
Additional Information
This is a part-time temporary position for the Christmas Period with the contract ending on the 9th January. we have 8-16hr contracts available. Apply by uploading your CV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including
* A generous holiday entitlement
* Pension Scheme
* Clothing allowance
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Please note this position is offered on a local contract, therefore you should have the legal right to work in the UK before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.