Legal Expenses Claims Handler - Manchester
Legal Expenses Claims Handler £30,000 + Bonus + Benefits + Hybrid Working!
My Client, a world-leading organization based in Manchester, is looking to recruit a Legal Expenses Claims Handler within their BTE Claims Team. This team deals with assessing and managing indemnity provided to policyholders for the purpose of pursuing/defending a range of legal actions, including employment, property, contractual disputes, and fitness to practice investigations.
As a Legal Claims Handler you will:
1. Provide an efficient claims handling service to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
2. Handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions.
3. Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.
The successful candidate will:
1. Have exceptional communication skills, together with a skill for evaluating legal documents.
2. Be enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals.
3. Have excellent time management skills, in order to adhere to demanding service level standards and maintain an active caseload.
4. Have previous claims handling or insurance experience, preferably in Legal Expenses Insurance.
5. Be analytical.
6. Have legal training, preferably a law degree.
7. Have a good understanding of the legal industry.
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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