Service Support Worker - Assisted Discharge Location: Watford and surrounding area Hours: 21 per week Salary: £22,932 per annum based on 35 hours per week Contract: Fixed term contract until end of May 2026. Driving Requirement: Full UK DrivingLicenceand access to a vehicle (Mandatory). Business mileage paid. Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Health and Care service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someones life. No professional experience? No problem. If you can make someone feel cared for and comfortable then youd be a perfect fit for us. Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Health and Care be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. Its not just a job, but an amazing way to give back to your community. What does a day in the life of a Service Support Worker involve? Providing practical and emotional help (telephone calls, welfare checks, shopping etc) and guidance to service users Providing reactive, focused, and flexible assistance to adults following a hospital stay to enable early discharge. Responding to referrals from Clinicians and Community Health Professionals Assess service users needs, complete and follow a support plan for the individual. Supporting service users in the weeks after hospital discharge or to prevent readmission. Taking someone to a hospital appointment that they otherwise couldnt get to or be picking up prescriptions and shopping. To be a successful Service Support Worker, what do you need? A full UK manual driving licence and access to a vehicle. Business mileage paid. Previous experience in health and care in the community Having a good knowledge of services provided by the NHS and Social Care. Being able to make things great. You know how to improve service quality for the benefit of users. Being professional. You can deal with queries in a diplomatic and confidential manner. Loving being flexible. Working hours out with the norm suits you. Please note there is no personal care or administration of medication in this role. The closing date for your applications is 23.59 on the 11th May 2025. In return for your dedication and expertise, what will you get? Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing: Access to mental health and wellbeing assistance. Team Working: Champion our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest-free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network. Together, we are the world's emergency responders ADZN1_UKTJ