The main duties include answering, triaging and directing calls from clients and professionals, dealing with appointments and general enquiries in a professional manner. Using the RIO system for creating and managing client records ensuring the electronic information is processed accurately. Booking of appointments, processing letters and other forms of documentation. Email management, involving triaging and allocating team emails to correct folders. The successful applicant must have the ability to travel within the Trust. Please contact Karen Willdigg: karen.willdigg@mpft.nhs.uk