Role Overview:
We are seeking a skilled and experienced individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients.
Main Responsibilities:
* Delivering exceptional customer service to clients
* Handling calls from clients about their life assurance, savings, investments, or pension plans
* Ensuring a seamless experience for our clients during important moments in their lives
Requirements:
* Excellent communication skills
* Ability to remain calm under pressure
* Strong problem-solving skills
* Flexible and adaptable to changing priorities
Benefits:
* No weekend or evening working
* 31 days annual leave (includes UK Bank Holidays)
* Annual discretionary bonus eligibility
* Contributory pension scheme
* Group Life Assurance, Group Income Protection
* Supportive people policies
* Wellbeing programme
* Personal and career development opportunities