Business Operations Administrator Location: Brighton (office based role) Contract: 12 month FTC Hours: Part time, 15 hours per week Salary: Circa £26,000 dependent on experience About Itad We are a global consultancy united by a strong set of values and a common purpose: to help build a more equitable and sustainable world for all. We do this by providing expert monitoring, evaluation, learning and strategy services that help organisations create positive lasting social, economic and environmental change. For 40-years, we have collaborated with governments, foundations, businesses and global alliances to generate the evidence needed to understand the impact of their work and improve their performance. In all our work we are committed to equity, inclusiveness and technical excellence to meet the highest professional and ethical standards. Team Overview Business Ops is a multifaceted team comprised of the Facilities Team, IT Team, and Compliance, each playing a crucial role in maintaining operational efficiency, technological robustness, and adherence to legal and regulatory standards. The team supports the business, staff and our visitors, ensuring seamless day-to-day operations. The Business Operations Team is integral to Itad’s smooth functioning and growth. By maintaining our facilities, managing our IT infrastructure, and ensuring compliance with all legal and regulatory requirements our team enables the business to focus on our core objectives and achieve our strategic goals. Role responsibilities : Office & Facilities Management: Purpose: Contributes to the efficient running of the office through standard operating procedures in order to support team members in the delivery of their work. Expected outputs: Management and monitoring of Facilities and Admin mailboxes, cascading relevant messages and dealing with internal requests. Supporting the Operations Team, by acting as a first point of contact for incoming & outgoing calls, post, suppliers, visitors and clients. Provision of stationery and office based purchases, ensuring essentials are kept in stock. Support team members with company events including company business day, regular social events and annual celebrations. Day to day facilities supplier contract liaison, for operations and support (excluding Information Systems). Including Coordination for essential business services including maintenance, cleaning, waste disposal and security. Regularly review cleaning and consumables suppliers (e.g. Coffee) for quality control and cost effectiveness, including conducting audits where necessary to ensure office facilities meet compliance standards and regulations. Company communication and events: Purpose: Support the delivery of key information to inform and engage internal stakeholders across the business. Expected outputs: Lead regular office inductions and guidance on behalf of the Business Operations team. Support and maintain the Itad Main Page SharePoint and Business Operation SharePoint sites. Supports and facilitates the coordination and delivery of Company Business Days. Support Company Governance (Board and Executive Committee) Purpose: Provide pro-active support to the Executive Committee, Board and Managing Partner to support the delivery of the strategy Expected outputs: Support of Diary management, arranging other appointments as required, communicating with key internal and external stakeholders to align calendars. Providing coordination support to meetings, filing, agendas. Acting as liaison between internal and external stakeholders in relation to the Board and its committees where necessary. Ad hoc support to the Managing Partner including calendar support, liaising with external stakeholders. Benefits: A matched company pension up to 5% with a wide range of fund options. 26 days holiday per year, plus 3 flexible days and the option to purchase another 5 days, flexible bank holidays (you can take these whenever you wish) and the opportunity to buy holiday Hybrid and flexible working from anywhere in the UK Cycle to work scheme Itad Rewards: Offers up to 20% discount at over 100 UK retailers. There are savings on gym memberships, holidays, restaurants, cinemas, and gym memberships and an average of 5% discount on supermarkets - giving you the option to take advantage of the benefits which are most impactful for you. Discretionary bonus scheme If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. We are committed to equality and inclusion to empower people both within our organisation and through our work. We know that employees with diverse backgrounds, perspectives, and experiences make us a more effective and innovative company and we therefore welcome and encourage applications from interested candidates regardless of age, sex, gender identity, disability, sexual orientation, race, religion, or belief. Successful candidates will already have the right to live and work in the UK. Itad are unable to sponsor applicants for work visas in this role.