PURPOSE OF ROLE
* To support the smooth running of the Bury St Edmunds office, ensuring visitors are warmly greeted, mail is managed accordingly, and administrative support is provided to managers and staff.
KEY RESPONSIBILITIES
* Ensure that the highest standards of housekeeping are maintained within the reception area, creating a warm and friendly environment for visitors.
* Provide full reception duties to tenants, greeting guests, controlling and monitoring daily post/deliveries both internally and externally.
* Ensure telephone calls are answered promptly and re-routed as necessary.
* Organise and update meetings as required, including room bookings and providing catering support for visitors.
* Update and maintain internal telephone and distribution lists and Excel spreadsheets for petty cash, CEO’s petty cash and tuck shop.
* Update and maintain the health and safety log, the fire wardens and first aiders log, ensuring certificates are in date and the booking of relevant training is organised. Arrange six monthly fire drills for the building.
* Organise routine repair and maintenance services for the building.
* Maintain and update a property maintenance file and contacts list, undertaking research as requested by CEO e.g. Fob entrance, CCTV and air conditioning.
* Provide general administrative and secretarial support to assist in the smooth running of the office e.g. scanning, sending out birthday emails, typing, sending out welcome letters and significant birthday chocolates to clients.
* Assist the PC Financial Planners by formatting and proof-reading their client meeting notes and letters.
* Ordering of stationery, sundries, kitchen and other office supplies.
* Organise staff rota for the collection of milk and fruit.
* Organisation and delivery of company events and projects e.g. annual wine tasting, Christmas event and assist in the Women in Finance events.
* Ensure reception is covered during breaks and holidays, making sure those who cover are fully trained.
* Maintain and update my talent development record, via the Beckett Academy App, ensuring my objectives are up to date and impact of any training is recorded.
KEY PERFORMANCE INDICATORS
* Up to date lists and logs.
* Positive feedback from clients and colleagues.
* Efficient running of the office.
* Confidentiality maintained.
MAIN CHALLENGES OF THE ROLE
* Prioritisation of tasks.
Please visit www.beckettinvest.com for the full job spec.
Job Type: Full-time
Pay: £22,500.00-£25,000.00 per year
Additional pay:
* Bonus scheme.
Benefits:
* Additional leave.
* Company events.
* Company pension.
* Cycle to work scheme.
* Enhanced maternity leave.
* Enhanced paternity leave.
* Free flu jabs.
* Free parking.
* Health & wellbeing programme.
* On-site parking.
* Paid volunteer time.
* Profit sharing.
* Work from home.
Schedule:
* Monday to Friday.
Education:
* GCSE or equivalent (preferred).
Work Location: In person.
Application deadline: 29/11/2024
Reference ID: Reception/Office Support - Becketts
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