Job summary Interviews to be held on 12.3.25 37.5 hours per week. Are you a highly experienced SCPHN, who leads with compassion, pride and vision? An exciting opportunity has arisen for an experienced, highly motivated Health Visitor or School Nurse to lead and manage the West Port Public Health Nursing team. You will have excellent communication skills and meet the requirements of the Personal Specification and Job Description. The Team Manager is responsible for the management and leadership of the Public Health Nursing team within the community, to ensure the delivery of a safe, high-quality evidence-based service for children, young people and their families. The successful candidate will be working within the Public Health Nursing service in the West Port locality. Leading a team of Health Visitors, School Nurses and Family Health Worker support staff delivering the Health Child Programme to children, young people and their families. If you are an experienced inspirational leader we would like to hear from you. This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility. Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity. All Livewell staff are expected to be able and willing to work across a 7 day service. Main duties of the job The Team Manager is responsible for the management and leadership of the Public Health Nursing team within the community, in order to ensure the delivery of a safe, high-quality evidence based service for children, young people and their families. You will lead and co-ordinate the delivery of the Healthy Child Programme 0-19 years to a defined population. Co-ordinate and support the team, monitor the health outcomes and delivery of the programme. A full Job description and Person Specification attached within the supporting documents. About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs. As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve. We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives. We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation. Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year pa, pro-rata Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working Reference number B9832-2025-NM-9692 Job locations 200 Mount Gould Road Plymouth PL4 7PY Job description Job responsibilities MAIN DUTIES/RESPONSIBILITIES. 5.1 Responsibilities for Patient Care: a)The post holder is accountable to the PHN Service Manager for the direct delivery of the PHN service by their designated team, ensuring it is person centred, responsive, adaptable and is provided according to patient need and available resource. b)To ensure there are robust multi/ unidisciplinary team processes in place within their team that includes timely response to requests for help, initial assessment and formulation of care plans and review processes. c)Ensure that service users and the public receive relevant information, such as correspondence and phone calls, information about the service, public health announcements and health promotion information in an accessible and timely way. d)Implement the service user feedback and involvement process, ensuring local resolution of any issues if at all possible, and take action to improve services as a result of feedback. e)Be aware of child and adult safeguarding procedures and guidelines and ensure their effective implementation. f)Undertake up to 20% direct clinical work, depending on the varying needs of the team 5.2 Communication and Key Working Relationships: a)Key working relationships: CYP PHN Service Manager, CYPFS managers, professional leads, HR, managers of childcare and educational settings. b)Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication. c)Deals with sensitive issues raised by patients and staff and presents contentious information back to patients and staff, whilst remaining sympathetic to individual needs. d)Develop and sustain effective communication channels and co-operation between patients, clinicians, administrative staff and other health and education providers. e)Motivate staff to improve patient care and to meet quality targets whilst undergoing change. f)Ensure that the team communicates accurately and accessible information to service users, recognising barriers in communication and addressing these. g)Lead relevant meetings and deliver presentations to groups of service users, partners and staff where information might be contentious. h)Develop and maintain effective working relationships with key stake-holders, such as health and education providers. 5.3 Service Delivery: a)Understand the needs of Plymouth population for CYP PHN services together with the current national position and local contracts and guidelines governing the provision of this type of care. b)Contribute to service re-design and planning to meet these needs and to comply with contractual requirements and guidelines, taking into account the requirement to deliver value for money, which will involve significant change, such as introducing new ways of working, skill mix and role development. c)To implement effective methods of measuring service performance and quality standards against agreed key performance indicators, including ensuring that waiting time targets are regularly reviewed and where there are deviations that this is escalated. d)Ensure that the team complies with any relevant legislation, policies and protocols in respect of governance, CQC, clinical management, health and safety (including infection prevention & control, manual handling and COSHH), human resources and information management. e)To implement adequate risk management within the team, ensuring that local risk registers are kept up-to-date, utilising the trained risk assessors within the service to ensure that assessments are undertaken and acted upon and that any learning is disseminated. f)Investigate patient complaints and ensure that they are managed within the required timeframes and that any learning is communicated and changes to practice/service delivery are implemented within the team. 5.4 Responsibility for Financial and Physical Resources: a)Contribute to the delivery of agreed cost efficiency savings, taking remedial action if agreed to meet targets. b)To work with CYP PHN Service Manager to ensure that all activity targets are met. c)To comply with Livewell Southwest financial policies and procedures. d)To ensure that inventories and maintenance schedules are in place for equipment and resources and that any problems are reported and dealt with appropriately, including their replacement should they become unserviceable. 5.5 Responsibilities for Human Resources: a)To provide effective leadership and management to staff which promotes high standards both individually and as a team, in the achievement of organisational objectives and priorities, requiring significant change. b)Communicate regularly through meeting with teams and individuals and provide opportunity for two-way feedback. c)To promote an effective team ethos. d)To provide effective direct line management for an agreed number of staff. e)Ensure the management of staff is consistent with HR Policies to the achievement of equality, equity and optimum performance. f)Ensure that staff participate in appraisal and have a personal development plan, which provides opportunities for personal and professional development. g)To work with the CYPFS Professional Lead to ensure there is adequate practice supervision and essential skills training to support a highly competent workforce. 5.6 Responsibility for Information Resources: a)To ensure that agreed IT systems are fully implemented, utilised and contribute to the development and use of technology within the service. b)To ensure that the team maintains accurate and timely electronic records including those pertaining to patients and that these are kept securely in accordance with LSW policies, quality standards and relevant legislation. c) Ensure that any computer hardware or software problems or breaches of information security are reported appropriately and that action to resolve these issues is undertaken within reasonable time scales. 5.7 Responsibility for Research and Development: a)Ensure that the team undertakes clinical and organisational audit and surveys in line with Livewell Southwest & commissioning requirements. b)Ensure that the team can contribute appropriate evidence for the Care Quality Commission and that action is taken to ensure compliance if required. 6. Physical Effort: a)To be able to travel throughout Devon and occasionally outside of the county. b)A frequent requirement for sitting in a restricted position using a computer for long periods each day, typing information and utilising data bases, requiring periods of concentration. 7. Mental Effort: a)To regularly read and interpret data. b)Achieve a wide range of diverse and sometimes complex tasks to be within stipulated time scales, involving concentration for short or long periods of time, whilst still responding to day-to-day and immediate concerns of patients and staff c)Produce accurate manual and electronic written reports and responses, despite interruptions within the workplace. d)Take the lead in various meetings to ensure that all views are represented and that outcomes are agreed and actioned. 8. Emotional Effort: a)Able to regularly undertake long periods of concentration. b)Able to remain positive and focused in the face of criticism from colleagues and others and when managing staff performance and patient complaints/concerns. c)Constantly alert to issues and problems within the team, whether in respect of patients, staff or service provision. d)Ability to cope with stress generated from the constant changing priorities within the working day and sometimes sharing information that could be unpopular. 9. Working Conditions: a)The post holder will be office based but will have to travel across sites and utilise office space in various buildings 10. Freedom To Act: a)The post holder will be individually accountable for their practice in accordance with the Managers Code of Conduct. b)Responsible to the CYP PHN Service Manager for the service delivery of their team in meeting national and local directives and contractual requirements. c)Contribute to the future development of the CYP PHN service in collaboration with the CYP PHN Service Manager and clinical lead. d)To deputise in the absence of the CYP PHN Service Manager within previously agreed meetings/forums. Job description Job responsibilities MAIN DUTIES/RESPONSIBILITIES. 5.1 Responsibilities for Patient Care: a)The post holder is accountable to the PHN Service Manager for the direct delivery of the PHN service by their designated team, ensuring it is person centred, responsive, adaptable and is provided according to patient need and available resource. b)To ensure there are robust multi/ unidisciplinary team processes in place within their team that includes timely response to requests for help, initial assessment and formulation of care plans and review processes. c)Ensure that service users and the public receive relevant information, such as correspondence and phone calls, information about the service, public health announcements and health promotion information in an accessible and timely way. d)Implement the service user feedback and involvement process, ensuring local resolution of any issues if at all possible, and take action to improve services as a result of feedback. e)Be aware of child and adult safeguarding procedures and guidelines and ensure their effective implementation. f)Undertake up to 20% direct clinical work, depending on the varying needs of the team 5.2 Communication and Key Working Relationships: a)Key working relationships: CYP PHN Service Manager, CYPFS managers, professional leads, HR, managers of childcare and educational settings. b)Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication. c)Deals with sensitive issues raised by patients and staff and presents contentious information back to patients and staff, whilst remaining sympathetic to individual needs. d)Develop and sustain effective communication channels and co-operation between patients, clinicians, administrative staff and other health and education providers. e)Motivate staff to improve patient care and to meet quality targets whilst undergoing change. f)Ensure that the team communicates accurately and accessible information to service users, recognising barriers in communication and addressing these. g)Lead relevant meetings and deliver presentations to groups of service users, partners and staff where information might be contentious. h)Develop and maintain effective working relationships with key stake-holders, such as health and education providers. 5.3 Service Delivery: a)Understand the needs of Plymouth population for CYP PHN services together with the current national position and local contracts and guidelines governing the provision of this type of care. b)Contribute to service re-design and planning to meet these needs and to comply with contractual requirements and guidelines, taking into account the requirement to deliver value for money, which will involve significant change, such as introducing new ways of working, skill mix and role development. c)To implement effective methods of measuring service performance and quality standards against agreed key performance indicators, including ensuring that waiting time targets are regularly reviewed and where there are deviations that this is escalated. d)Ensure that the team complies with any relevant legislation, policies and protocols in respect of governance, CQC, clinical management, health and safety (including infection prevention & control, manual handling and COSHH), human resources and information management. e)To implement adequate risk management within the team, ensuring that local risk registers are kept up-to-date, utilising the trained risk assessors within the service to ensure that assessments are undertaken and acted upon and that any learning is disseminated. f)Investigate patient complaints and ensure that they are managed within the required timeframes and that any learning is communicated and changes to practice/service delivery are implemented within the team. 5.4 Responsibility for Financial and Physical Resources: a)Contribute to the delivery of agreed cost efficiency savings, taking remedial action if agreed to meet targets. b)To work with CYP PHN Service Manager to ensure that all activity targets are met. c)To comply with Livewell Southwest financial policies and procedures. d)To ensure that inventories and maintenance schedules are in place for equipment and resources and that any problems are reported and dealt with appropriately, including their replacement should they become unserviceable. 5.5 Responsibilities for Human Resources: a)To provide effective leadership and management to staff which promotes high standards both individually and as a team, in the achievement of organisational objectives and priorities, requiring significant change. b)Communicate regularly through meeting with teams and individuals and provide opportunity for two-way feedback. c)To promote an effective team ethos. d)To provide effective direct line management for an agreed number of staff. e)Ensure the management of staff is consistent with HR Policies to the achievement of equality, equity and optimum performance. f)Ensure that staff participate in appraisal and have a personal development plan, which provides opportunities for personal and professional development. g)To work with the CYPFS Professional Lead to ensure there is adequate practice supervision and essential skills training to support a highly competent workforce. 5.6 Responsibility for Information Resources: a)To ensure that agreed IT systems are fully implemented, utilised and contribute to the development and use of technology within the service. b)To ensure that the team maintains accurate and timely electronic records including those pertaining to patients and that these are kept securely in accordance with LSW policies, quality standards and relevant legislation. c) Ensure that any computer hardware or software problems or breaches of information security are reported appropriately and that action to resolve these issues is undertaken within reasonable time scales. 5.7 Responsibility for Research and Development: a)Ensure that the team undertakes clinical and organisational audit and surveys in line with Livewell Southwest & commissioning requirements. b)Ensure that the team can contribute appropriate evidence for the Care Quality Commission and that action is taken to ensure compliance if required. 6. Physical Effort: a)To be able to travel throughout Devon and occasionally outside of the county. b)A frequent requirement for sitting in a restricted position using a computer for long periods each day, typing information and utilising data bases, requiring periods of concentration. 7. Mental Effort: a)To regularly read and interpret data. b)Achieve a wide range of diverse and sometimes complex tasks to be within stipulated time scales, involving concentration for short or long periods of time, whilst still responding to day-to-day and immediate concerns of patients and staff c)Produce accurate manual and electronic written reports and responses, despite interruptions within the workplace. d)Take the lead in various meetings to ensure that all views are represented and that outcomes are agreed and actioned. 8. Emotional Effort: a)Able to regularly undertake long periods of concentration. b)Able to remain positive and focused in the face of criticism from colleagues and others and when managing staff performance and patient complaints/concerns. c)Constantly alert to issues and problems within the team, whether in respect of patients, staff or service provision. d)Ability to cope with stress generated from the constant changing priorities within the working day and sometimes sharing information that could be unpopular. 9. Working Conditions: a)The post holder will be office based but will have to travel across sites and utilise office space in various buildings 10. Freedom To Act: a)The post holder will be individually accountable for their practice in accordance with the Managers Code of Conduct. b)Responsible to the CYP PHN Service Manager for the service delivery of their team in meeting national and local directives and contractual requirements. c)Contribute to the future development of the CYP PHN service in collaboration with the CYP PHN Service Manager and clinical lead. d)To deputise in the absence of the CYP PHN Service Manager within previously agreed meetings/forums. Person Specification Qualifications Essential Registered Nurse/Midwife Holds the Specialist Community Public Health Nursing qualification ( Degree /Masters Level) Evidence of continuing professional development Desirable Leadership qualification Knowledge Essential Knowledge and understanding of key drivers such as national Policy and guidance relevant to CYP PHN services An understanding of effective systems for integrated governance and the management of clinical and non clinical risk Management of resources and good track record of change management and efficiency savings within a team Knowledge of evaluating and measuring the performance of services. Skills Essential Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets. Good performance management skills combining clarity around expectations, direction and holding others to account Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands Developed interpersonal skills with the ability to communicate at a variety of levels Ability to present information clearly to a variety of audiences, verbally and in written reports Ability to analyse and interpret performance and financial information Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas Can use constructive criticism and openly seeks to review and reflect on own style and presentation Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS/Social care combined with high personal integrity Ability to travel between locations Experience Essential Minimum of 2/3 years experience in a leadership role. Management experience linked to service provision including working with senior colleagues/clinicians Experience of modernising working practice without additional resources Experience of managing a service team that will include multisite. Measurable track record in involving and motivating staff to improve performance. Proven success at managing organisational change while maintaining service quality Experience of managing projects and efficient planning Budget management experience including reducing cost, monitoring and determining corrective actions Desirable Experience of developing and maintaining effective partnerships with various stakeholders in the redesign of services Person Specification Qualifications Essential Registered Nurse/Midwife Holds the Specialist Community Public Health Nursing qualification ( Degree /Masters Level) Evidence of continuing professional development Desirable Leadership qualification Knowledge Essential Knowledge and understanding of key drivers such as national Policy and guidance relevant to CYP PHN services An understanding of effective systems for integrated governance and the management of clinical and non clinical risk Management of resources and good track record of change management and efficiency savings within a team Knowledge of evaluating and measuring the performance of services. Skills Essential Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets. Good performance management skills combining clarity around expectations, direction and holding others to account Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands Developed interpersonal skills with the ability to communicate at a variety of levels Ability to present information clearly to a variety of audiences, verbally and in written reports Ability to analyse and interpret performance and financial information Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas Can use constructive criticism and openly seeks to review and reflect on own style and presentation Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS/Social care combined with high personal integrity Ability to travel between locations Experience Essential Minimum of 2/3 years experience in a leadership role. Management experience linked to service provision including working with senior colleagues/clinicians Experience of modernising working practice without additional resources Experience of managing a service team that will include multisite. Measurable track record in involving and motivating staff to improve performance. Proven success at managing organisational change while maintaining service quality Experience of managing projects and efficient planning Budget management experience including reducing cost, monitoring and determining corrective actions Desirable Experience of developing and maintaining effective partnerships with various stakeholders in the redesign of services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Livewell Southwest Address 200 Mount Gould Road Plymouth PL4 7PY Employer's website https://www.livewellsouthwest.co.uk/ (Opens in a new tab)