Feel like a glorified inbox manager? If you’re in sales support but stuck in admin limbo, this is your sign. Time to step into a role where you’re part of the actual engine that drives revenue, not just the paper trail behind it. This isn’t a box-ticking desk job. This is a hands-on, customer-first role where your voice counts and your ideas matter. You’ll be right in the thick of it - supporting external sales, talking to customers, owning quotes, and helping deals get over the line. You’ll actually know the products you’re talking about too, not just the SKU. The business? They’re global, they’re growing, and they’ve got solid engineering chops. They supply specialist equipment, high-spec, high-value kit that gets used across medical, industrial, and scientific settings. Quality counts, and so does the team behind it. Here’s what you’ll get: A proper seat at the table - not just a ‘support’ cog A role with variety, ownership, and some real influence Solid product training and a team that wants your input Room to grow within sales, ops, or wherever you bring value Based in Diss, with a stable, supportive setup You’ll do well here if: You’ve got B2B experience in an internal sales or account support role You know how to juggle quotes, customer calls, and order tracking like a pro You’re confident chatting with clients and chasing details without being pushy You actually enjoy learning how things work and why they matter to the customer You’re a team player but don’t need hand-holding every step of the way You’re sharp on CRM, Excel, and can keep your inbox under control This role is for someone who cares. About the customers, the product, and doing things right the first time. Sound like your kind of gig? Send a message and we’ll go from there. No faff, no pressure - just a proper conversation