Are you an experienced Business Travel Consultant looking for a new opportunity? My client a reputable Travel Management Company are seeking an experienced Business Travel Consultant to join their team on a remote basis, or hybrid basis in the Bradford area. You will be working across a variety of dedicated accounts providing a high end, high touch service.
Key Responsibilities:
* To provide high level customer service to all clients internal and external to the required SLAs and company standards
* Assist with emergency actions, contingency plans, and out of hours requirements
* Ensure client travel policies are adhered to correctly
* To ensure all SLA's and KPI's are consistently met
* Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
* To develop and maintain effective working relationships with colleagues in the appropriate offices
* Ensure that all administration team tasks, both internal/external is of the highest standard
* Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
* Offer travel advice for all types of scenarios
* To be fully conversant in all operational working practices
Experience Required:
* Proven advanced industry experience in all areas of travel management operations is essential
* Fully confident ...