Are you an experienced Business Travel Consultant looking for a new opportunity? My client a reputable Travel Management Company are seeking an experienced Business Travel Consultant to join their team on a remote basis, or hybrid basis in the Bradford area. You will be working across a variety of dedicated accounts providing a high end, high touch service.
Key Responsibilities:
* To provide high level customer service to all clients internal and external to the required SLAs and company standards
* Assist with emergency actions, contingency plans, and out of hours requirements
* Ensure client travel policies are adhered to correctly
* To ensure all SLA's and KPI's are consistently met
* Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
* To develop and maintain effective working relationships with colleagues in the appropriate offices
* Ensure that all administration team tasks, both internal/external is of the highest standard
* Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
* Offer travel advice for all types of scenarios
* To be fully conversant in all operational working practices
Experience Required:
* Proven advanced industry experience in all areas of travel management operations is essential
* Fully confident in using GDS systems - Sabre preferred or Galileo
* Excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent
* Adept using Microsoft Office software
* Extensive industry experience in all areas of the reservations process
Working Hours & Package:
This is a remote role, working hours will operate between Monday - Friday with shifts between the hours of 8:30am-6pm
Salary dependant on experience and skillset is up to £30k, along with excellent
Interested?
To apply for the position of Business Travel Consultant Click 'apply' to submit your CV
This role is being managed by (url removed) / Tel: (phone number removed)
Please note that only candidates who meet the shortlisted requirements will be contacted