About the Team The Advanced Development team pushes the boundaries beyond product lines to build genuinely new things. We think independent of standard shipping cadences and timelines, working on foundational technologies that could impact every Roku device in the future and on ideas that no one’s seen in their living room. Yet. Because this is an exceptional team, we are seeking exceptional talent. Everyone here is an expert but without the myopia of over-specialization. They have the technical expertise to let them see the bigger picture but can still go deep into the minutia, pushing back against convention and building something singular and new. They foster a strong sense of collaboration and trust with little room for drama. Together, this is a team of people who love to make decisions and own those decisions. About The Role With over 70 million global users, Roku is renowned for creating products that "just work" seamlessly, delivering an intuitive, almost magical experience right out of the box. This success is no accident—it stems from our dedication to cutting-edge technology and engineering, all centered around enhancing the customer experience. We are now seeking a skilled Sr. DevOps Engineer to join the Advance Development Team. This team is pivotal in building and scaling our platform, utilizing technologies such as Kubernetes, Istio, Envoy, and other OSS/CNCF-supported tools. You will be crucial in driving Roku’s transition to a unified, cloud-agnostic system, maintaining and enhancing our service mesh architecture, observability platform, and CI tooling. We’re looking for engineers who thrive in collaborative environments, enjoy working across teams, and are passionate about automation, security, and data-driven metrics like SLOs and SLAs. If you're well-versed in Kubernetes, the CNCF ecosystem, and love optimizing workloads and simplifying debugging for teams, this role is ideal for you. Join us and help shape the next generation of Roku’s infrastructure What you'll be doing Work on AWS ECS, Kubernetes & Service Mesh to manage our growing fleet of clusters globally Identify key feature gaps, bugs, scalability issues, and other challenges when working with internal customers. Collaborate with the internal team, stakeholders, and partners to implement effective solutions. Provide daily support to customers as they onboard and use our platforms, helping them optimize value, performance, and reliability for their workloads. Contribute to enhancing our platforms' capabilities, prioritizing reliability and scalability. Conduct feature, functionality, and usability trials for new tools that could benefit Roku. Exhibit strong communication skills and maintain a support-oriented approach when interacting with both technical and non-technical audiences. We're excited if you have Extensive experience years in Infrastructure engineering, DevOps and/or Software Engineering, with a focused towards cross-team engagement. Familiarity with ECS, Kubernetes and Istio as the architecture on which the platform runs, and how they integrate and scale. Expertise in using open-source observability tools in large scale environments, including (but not limited to) Datadog, Prometheus, Grafana, ELK (ElasticSearch Logstash Kibana), Jaeger, Kiali, and/or Loki. Past success in supporting a large, talented engineering team in utilizing a central common platform. Patience, a friendly, helpful approach, and constructive communication are key traits. You must be a "people person" to succeed. The drive and self-motivation to understand the intricate details of a complex infrastructure environment. Independently driven in a highly distributed, multi-national team spread across numerous time zones. Hands on experience working with AWS and/or GCP. Experience with a high-level scripting or infra language (such as Terraform, Helm, Shell, and/or Python) and being part of on call rotations. B.S. or M.S. degree in Computer Science, Engineering, or equivalent experienceTeamwork makes the stream work. LI-PA1