Our client is an industrial rental company based in Castleford who require an experienced Desk Controller to join their team, the internal team in Castleford is a small team of hire desk controllers, where as the over arching company span the UK. This team has longevity with staff retention and they have a good name in the industry with clients.
Responsibilities
1. Manage the smooth running of Key Accounts and General Orders
2. Ensure all on/off hire orders are taken in detail and processed correctly
3. Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits.
4. Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes.
5. Advise Transport Department of any necessary movements within a timely manner.
6. Ensure relevant spreadsheets (as applicable) are updated daily/weekly
7. Ability to communication with different departments effectively
8. Build rapport with clients and internal departments
9. Own queries and see them through to the end