Retail Store Manager
Why The Works?
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become a Retail Store Manager
As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
* Delight and inspire every customer by leading a team that offers an exceptional retail experience.
* Create a store experience that's fun, friendly, accessible, and inclusive.
* Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams.
* Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
* Your store will shine with excellent standards and impeccable merchandising.
* As a Retail Store Manager, you’ll be on the front lines, creating an environment that’s always ready to welcome customers.
* A master of promotional change: You'll transform our space to align with the hottest seasonal trends.
* You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
* Resilient Champion: You can handle the fast-paced retail environment with ease.
* Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader
* Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
* Lead your team to reach their potential and steer your store to break records.
* Work collaboratively with support departments and peers.
* Your team's well-being and aspirations are important. You'll support them in their career aspirations.
Our PERKS really are ‘The Works’
* 25% Colleague Discount!
* MyWorks - Access exclusive online discounts across hundreds of retailers.
* Holiday – 33 days, including bank holidays.
* Wagestream - Claim early access to 50% of your wages as you earn them.
* Can-Do Academy - Grow your skills and career with access to further training.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family - Through our partnership with the Retail Trust.
* Healthcare Cash Plan – To support your everyday healthcare costs.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
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