A wonderful opportunity has arisen to join a welcoming, collaborative and hard working organisation in the role of Office Manager, to be based in Warwick. Reporting directly to the Managing Director. you will be joining a team of 30 employees that make up a friendly SME business that has been established for over 50 years. Role and Responsibilities Office Management • Facilities Management of all office contracts including equipment, utilities, cleaners and mobiles etc. • Maintain and implement procedures and systems for an effective working environment. • Issue and maintain office templates/forms accordingly to the above. • Manage and maintain Company and Fleet insurances including renewals and claims • Completion of new Client questionnaires • Ensure office is maintained well and has appropriate catering supplies. • Line Manager for 1 x admin assistant and provide support to 1 other. • Fleet Overview including vehicle tracking, RAC, Fleet renewals • Manage archiving of project documentation and shredding annually. • Company Stationary and printing • IT Support and Equipment overview • Company event co-ordination HR You will be responsible for the HR function within the organisation in conjunction with an external HR Consultant. This will include: • Recruitment: Whole process from writing job specifications, liaising with agencies, interviewing, producing offer letters and employment contracts to a existing standard and format. Company inductions and right to work checks. • Maintain employee and sickness records and reviewing documentation annually • Manage Employee performance and disciplinary • Training – keeping employee training up to date • DBS Checks • Administration for our electrical apprentice • Processing holiday forms for all employees to set format using HR Net • Manage Company medical and cashplan scheme • Overview of Corporate clothing and PPE • Administer yearly updates • Administering pension letters on renewals and as required. An external company manages pension on a day to day basis. • Payroll is outsourced and not included in this role apart from liaison with them when required. Marketing • Update website using simple content management system with new project information. • Send out any company information as required for new business. Ensure corporate memberships are up to date and paperwork completed on an ad hoc basis. Support to Managing Director • Typing up of any correspondence • Any ad hoc duties as required Customer Care • Overview of customer care function including customer care email and ensuring smooth running of this by providing support where required. • Logging of defects onto spreadsheet when team members are on holiday Essential and desirable skills • Previous experience as an Office Manager or similar role is essential • Must have previous knowledge of HR / been in a similar role • Must be able to write and produce own documentation to a high standard • High level of accuracy, confidentiality, and discretion required • Must be a decision maker, able to work independently and solve problems proactively. • Must be a personable team player with a positive outlook. Package £35,000-£40,000 Health Cash Plan Level 1 NEST Company Pension 25 days holiday plus statutory Dress down Fridays Site based with on-site Parking Working hours 8.30 am to 5.00 pm with one hour for lunch. Early finish on Friday at 4.30pm INDL ADZN1_UKTJ