About the Role
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
* Photocopying documents
* Filing
* Scanning
* Answering the telephone in a professional manner
* Greeting relatives and visiting professionals
* Other general administrative duties
Our Benefits
In return, you will receive a competitive salary package plus:
* Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
* Early Pay – Access to earned pay prior to payday
* Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
* An exclusive discount on Tastecard - dine out with up to 50% off total food bill
* Free criminal record checks
* Pension Scheme with Nest
* Flexible working patterns
* Cycle to work scheme**
* Service recognition
* Training support and development opportunities
* Employee Assistance Programme
* Wellbeing support
* Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Willowdene Care Home
Located nearby Sedgefield and Fishburn, Willowdene offers nursing, residential and respite care, as well as specialist dementia residential & nursing care. Features at Willowdene include its tranquil countryside setting, large conservatory and a cosy coffee shop supplying complimentary refreshments to residents and their guests. Manager Ruth Sunter was awarded a prestigious 'dementia champion award' in 2017 for her work in promoting best practice and developing innovative services for people living with dementia at the home. This included introducing regular 'dementia friends' talks, increasing staff training on dementia awareness, and adding and adapting features to make the home environment more dementia-friendly. As certified 'investors in people', Willowdene offers their team the training and professional development they need to ensure they have the right people in each role, with a passion for care and the skills to deliver the high standards expected. A full-time activities coordinator provides a stimulating programme of creative and fun activities, entertainment, events and outings for residents to choose from, which also includes one-to-one sessions.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .