Our client, a dynamic and forward-thinking organisation, is on the lookout for a dedicated and enthusiastic Sales Executive to join their team. This position offers the opportunity to engage with customers both over the phone and on the sales floor, ensuring exceptional service and support are provided seamlessly.
Build strong relationships with customers by assisting them at the counter and through phone interactions.
Efficiently process, pull, and distribute customer products to meet their needs promptly.
Assess and identify customer requirements regarding merchandise, providing tailored product recommendations based on quality, type, and make.
Suggest alternative products based on pricing, availability, or specific customer needs.
Make follow-up calls to existing and potential customers to explore additional business opportunities.
Communicate pricing, credit structures, and terms that align with standard protocols while enhancing customers' profitability.
Address customer inquiries, complaints, and stock checks via telephone with professionalism and courtesy.
Accurately manage data entry for sales orders, quotes, and inventory tracking, ensuring timely updates from vendors about shipment dates and expected deliveries.
Maintain well-organised product displays on the sales floor, facilitating easy access for customers.
Collaborate with outside sales representatives to stay informed about account activities and customer interests.
Proactively suggest product...