Do you have prior experience in a customer facing technical role? Do you possess strong knowledge of H&S? If so, our client, a building materials manufacturer, is recruiting for a Technical Services Advisor to cover London and the southern region. This field-based role will involve being responsible for technical support across the resilient line, including complaints, specifications, and site visits.
Technical Services Advisor
Permanent
Salary dependent on experience
Monday – Friday 08:30 – 17:00
London and southern region (field based)
Technical Services Advisor
Job Description
Conducting site visits and surveys across the southern region, providing on-site customer support and assisting area sales teams as needed.
Investigating and resolving technical issues, developing practical product solutions based on feedback from customers and internal teams.
Supporting training sessions and trade events, demonstrating systems and methods to contractors, enhancing product knowledge and engagement.
Managing product complaints professionally and promptly, escalating valid issues with complete documentation to relevant management teams.
Maintaining high health and safety standards, ensuring compliance and training, while supporting adherence to integrated quality management systems.
Technical Services Advisor
Essential Experience/Skills/Qualifications
Previous experience in a customer facing technical role
Strong knowledge of H&S
Holder of a valid UK driving license
Technical Services Advisor
Company Benefits
Company car
Fuel card
Holiday allowance plus bank holidays
Pension contributions
Please apply below if this role is of interest